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Frequently Asked Questions
Parcel
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What is Parcel?
Parcel is a technology company that simplifies and connects the agricultural value chain. It powers a portfolio of brands—GRP (Globally Responsible Production), Parcel FMS (Farm Management System), and InputIQ—to help farmers operate more profitably and sustainably while enabling seamless interactions with supply chain partners.
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Who does Parcel serve?
Parcel works across the entire agriculture value chain, including farmers, ag retailers, cooperatives, buyers, and sustainability programs. Its tools are designed to be farmer-first while meeting the evolving needs of partners and regulators.
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How is Parcel different from traditional agriculture companies?
Parcel doesn’t charge platform fees or hide costs behind complex integrations. Its brands are interoperable, practical, and aligned around a common goal: making farmers more resilient, profitable, and connected to meaningful opportunities.
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Sustainability -
Globally Responsible Production (GRP)
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What is GRP?
GRP (Globally Responsible Production) is the sustainability brand of Parcel, created to connect farmers with high-value, sustainability-driven market opportunities. GRP focuses on making sustainability work for farmers by removing barriers like platform fees and complex data demands.
What is GRP's approach to data privacy and transparency in sustainability metrics?
GRP ensures that data collection is purpose-driven and only what is necessary to fulfill sustainability and market requirements. Farmer data remains secure, and GRP operates with full transparency in how and why data is used.
Who can enroll in GRP?
GRP is open to all farmers and supply chain stakeholders who want to engage in sustainable market opportunities. While the platform is optimized for farmers, it also supports processors, buyers (government and private), and ag retailers.
Are there any fees or hidden costs associated with joining GRP?
No. GRP eliminates platform fees and hidden costs. It is intentionally designed to be low-friction and farmer-friendly.
Who can I contact if I have questions or need support?
You can reach the GRP support team directly at info@parcel.ag. They’re available to assist with enrollment, technical questions, or sustainability guidance.
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Crop Inputs -
InputIQ
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How does the quoting process work?
Once you submit a quote request, it is sent to your ag retailer. They will respond to you with product pickup/delivery timing, pricing, if it is not listed in the system, and, if needed, any adjustments due to supply availability. You will have the ability to accept or reject the quote.
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When do I pay for my product?
Once you accept a quote response from the retailer, an invoice will be generated.
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What type of payment methods does Parcel accept?
We accept payment via ACH transfer or check.
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How long do I have to pay for my product before the quote is no longer valid?
Customers have 2 days after receiving the quote response to pay for the product, or the quote pricing, product arrival timeframe, and product availability are subject to change.
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When is the product order placed?
The product will not be ordered on your behalf until payment is received.
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When can I expect my order to arrive?
Specify on the quote when you ned your order to arrive. The ag retailer will reply confirming order arrival. If needed, they may suggest a different arrival date, depending on supply availability.
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How do I see my order history and order status?
Login to your Parcel account, navigate to “BUY” in the left-hand toolbar.
Until a quote is accepted, it remains inside “Quotes” through the workflow, outlined at the top of the screen.
Once a quote is accepted, it is moved to purchases.
Once the product has been picked up/delivered, the purchase is moved to completed. All historical purchases stay inside the completed tab.
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Can I choose to have my product delivered at a later date?
Yes. Designate your desired delivery date in the shipping memo section of your quote order form, and we will schedule accordingly.